Contact us

Our Customer Service and Scientific Support teams are available during normal business hours via phone, chat, and email. To chat with one of our associates now, please use the “Live Chat” button. To contact one of our departments via phone or email, please see the list below.

For customer service inquiries:

Asia Pacificapac-custcare@idtdna.com+65 6775 9187
Australiaapac-custcare@idtdna.com1800 845 181
Canadaamr-custcare@idtdna.com1 800 328 2661
Chinachinacustcare@idtdna.com400 668 3770
Europeemea-custcare@idtdna.com+32 (0) 16 28 22 60
Japanjapan-custcare@idtdna.com＋81-3-4510-4061
New Zealandapac-custcare@idtdna.com0800 480 236
South Koreakorea-custcare@idtdna.com+82 (0) 31 556 3905
United Statesamr-custcare@idtdna.com1 800 328 2661

For email order submissions:

Asia Pacificasiaorders@idtdna.com+65 6775 9187
Australiaasiaorders@idtdna.com1800 845 181
Canadaorders@idtdna.com1 800 328 2661
Chinachinaorders@idtdna.com400 668 3770
Europeeuorders@idtdna.com+32 (0) 16 28 22 60
Japanasiaorders@idtdna.com+81-3-4510-4061
New Zealandasiaorders@idtdna.com0800 480 236
South Koreakorea-custcare@idtdna.com+82 (0) 31 556 3905
United Statesorders@idtdna.com1 800 328 2661

For product usage and application support:

Asia Pacificapac-applicationsupport@idtdna.com+65 6775 9187
Australiaapac-applicationsupport@idtdna.com1800 845 181
Canadaamr-applicationsupport@idtdna.com1 800 328 2661
Chinachinamarketing@idtdna.com400 668 3770
Europeemea-applicationsupport@idtdna.com+32 (0) 16 28 22 60
Japanapac-applicationsupport@idtdna.com＋81-3-4510-4061
New Zealandapac-applicationsupport@idtdna.com0800 480 236
South Koreaapac-applicationsupport@idtdna.com+82 (0) 31 556 3905
United Statesamr-applicationsupport@idtdna.com1 800 328 2661

Archer Support

For support related to Archer products, please use one of the following:

Phone: +1 (877) 771-1093
Fax: +1 (303) 736-7150

Additional contact information:

Accounts Receivableaccountsreceivable@idtdna.com
Employment Verificationvoes@idtdna.com
Invoicinginvoicing@idtdna.com
Job Application Inquiriesjobs@idtdna.com

Locations and mailing addresses

Corporate headquarters
Integrated DNA Technologies, Inc.
1710 Commercial Park
Coralville, Iowa 52241
USA

Production

Asia Pacific
Integrated DNA Technologies Pte. Ltd.
41 Science Park Road
#01-29 The Gemini
Singapore Science Park II
Singapore 117610
Republic of Singapore

Area maps, hotels and directions

Europe
Integrated DNA Technologies, B.V.
Interleuvenlaan 12A
B-3001 Leuven
Belgium

Area maps, hotels and directions

United States
Integrated DNA Technologies, Inc.
1710 Commercial Park
Coralville, Iowa 52241
USA

Area maps, hotels and directions

United States
Integrated DNA Technologies
674 S Wagner, Suite #1
Ann Arbor, MI 48103
USA

Area maps, hotels and directions

United States
Integrated DNA Technologies, Inc.
6828 Nancy Ridge Drive
San Diego, California 92121
USA

Area maps, hotels and directions

United States
Integrated DNA Technologies, Inc.
4800 Davis Drive
Research Triangle Park, North Carolina 27560
USA

Area maps, hotels and directions

United States
Archer—Now part of Integrated DNA Technologies 
2425 55th Street, Suite #100  
Boulder, Colorado 80301  
USA 

Area maps, hotels and directions

Research and development

Integrated DNA Technologies, Inc.
Center of Excellence for Research & Development
1100 Island Drive Suite 201
Redwood City, California 94065
USA

Area maps, hotels and directions

Integrated DNA Technologies, Inc.
1710 Commercial Park
Coralville, Iowa 52241
USA

Area maps, hotels and directions

Integrated DNA Technologies
674 S Wagner, Suite #1
Ann Arbor, MI 48103
USA

Area maps, hotels and directions

Archer—Now part of Integrated DNA Technologies 
2425 55th Street, Suite #100
Boulder, Colorado 80301
USA 

Area maps, hotels and directions

Sales offices

Integrated DNA Technologies Australia PTY Ltd
495 BLACKBURN ROAD, MOUNT WAVERLEY VIC 3149
Australia
Integrated DNA Technologies K.K.
Shinjuku I-Land Tower 25F 6-5-1
Nishi-Shinjuku Shinjuku-ku
163-1325 Tokyo
Japan
Tel: 03-4510-4061
FAX: 03-6730-3134
IDT Korea, Inc. (formerly known as Messenger Biotech, Inc.)
942 ITECO, 150, Jojeong-daero
Hanam-si, Gyeonggi-do 12930
South Korea
Integrated DNA Technologies China
Room 607-A, 607-B, 607-C, Building 1, No. 518 Fuquan
North Road, Changning District, Shanghai
China
Tel: 400-668-3770
Email: chinamarketing@idtdna.com

Media and PR

For media inquiries please contact IDT Public Relations, idtpr@idtdna.com

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